Using Mobile Computing Technology For Your Business

By Shan Balasuriya Posted Date: 2014-05-28

Mobile Business Technologies

Mobile technologies such as tablets and smartphones have a great consumer appeal and are very popular devices in the market. In addition to cheaper mobile hardware there is significant development in mobile communication technology as well: with low-cost, high-speed data networks, availability of 3G/4G and RFID tags. But the question we need to be asking is: How can this growth in mobile technology help businesses?

Besides their appeal in the consumer market mobile computing devices like tablets and smartphones are starting to provide more game-changing functionality that can transform the way business is done and propel them into a new era of mobility

Mobile computing although relatively new as devices for business provides great opportunities for the mobile workforce, especially for businesses that have employees working on the field. The large screen combined with business-friendly applications mean that employees can have access to information while working outside the offices. From simply getting e-mail and organizing calendar items to establishing a remote connection with computers back at the office, there are numerous ways these mobile devices can influence a business.

Devices like the iPad can be used to remove paper based administration processes and can simplify certain aspects of your business so that things run more efficiently. Custom made apps that can be integrated with a business website or business database system, makes implementing mobile technologies relevant to your business possible.

Mobile computing technology can provide the ability for employees to collect relevant data at the source, in real time and to move through the business processes in quick succession. For instance it can be used in the service industry where you have employees going to customer locations to provide quotations and complete service jobs. In these type of cases it can be used to enter customer information, create quotes, accept payments and customer signatures, all on the one device and everything will be consistent as it will update the databases back in the office in real time. Similarly it can be used as a 'point of sales device', taking Apple as an example, their staff are now equipped with mobile devices which allow customers to make purchases on the spot without having to go to a cashier point or filling in paperwork. Another good use would be in warehouses where stocks have to be maintained; here mobile devices coupled with RFID tags can help keep track of exactly what is coming in and what is leaving the warehouse with efficiency and ease.

The time has come to recognize the value of mobile computing and understand how it can create genuine value for your business. Before implementing mobile technologies, businesses need to answer some of the following important questions:

  • Which of your business processes will benefit from the introduction of mobile computing?
  • How and to what degree will they benefit?
  • What applications are required to support these business processes or employees?
  • What applications are available on the market and will an application have to be tailor made to your business requirements?
  • What are the complexities in relation to your current IT Systems, with regard to integration, security, and data availability?
  • How should the mobile computing technologies be deployed and will employees require training?

Speak to one of our friendly design consultants today to see how we can help with integrating mobile technologies into your business and create the ideal online business solution.