Why a CRM is very important for a small business?

By Shan Balasuriya Posted Date: 2014-11-12

CRM’s or Customer Relationship Management systems can be extremely valuable to a small business when it is used to tackle some common problems faced by them. Sometimes as a small business owner you can miss the value of a good CRM when you are focusing on the initial investment required to purchase it. Almost all businesses make use of email as communication channel and even make use of email marketing to an extent; the power of the CRM can give businesses a more organized and integrated idea of their business, customer relations and interactions. Below we discuss why a CRM is vital to a small business and how it can help improve customer interactions and maintain a more streamlined business model:

The Importance of support for your business technology services

By Shan Balasuriya Posted Date: 2014-11-03

Support is a very important aspect to consider when choosing your technology service providers. Whether it be cloud services, web hosting, email hosting, network services or even a website design it is important to be able to get quick and reliable support.